When I was 35, I climbed Mount Hood in Oregon all by myself in sandals and summited it. On my way back down, the mountain opened and swallowed me. I fell through the glacier into a crevasse 40 feet down. It took me 4 hours to crawl out inch by inch with no harness in complete darkness.

While I was freezing to death, I thought about quitting approximately 10,000 times. (And that’s a lowball estimate.) But despite the extremely cold temperatures, bleak outlook, no cell phone signal, mental and physical fatigue, and Kind Bars overdose, I kept going. I’m that person. Once I say I’ll do something, and or tell you what to expect, it will happen.

Now, I put that perseverance, grit, and die-hard dedication to work each and every day. I don’t have to climb any mountains…but I do have to move them for our customers and team members every day.