You have exported an OLM file with attachments in Mac Outlook. but the system got an error: Mac Outlook not downloading Attachments. That’s why, this article will help you to solve the error. In this, we discuss different solutions that can solve the problem easily.
Microsoft made an email client for MacOS users, Outlook for Mac. Mac Outlook is similar to Outlook for Windows. It saves emails, events, calendars, contacts, etc. which means it works the same as Windows Outlook. Mac Outlook uses an OLM file to Save the mailbox whereas Windows Outlook uses a PST file to save the data. Also, Mac Outlook has more issues than Windows Outlook like: Mac Outlook not downloading Attachments.
Reasons Behind Mac Outlook not Downloading Attachments
This error is very common among users, such as if someone’s work is entire of attachments. This problem is very serious to him. The causes of this issue can be many such as.
- The first reason is that when we update to a new Mac Outlook application. The chances of having an issue are there.
- The issue of compatibility also leads to this error. And the attachments cannot be downloaded.
- The important factor is the file format, if the file format does not support attachments. Then, downloading the attachments is not possible.
Solutions to Solve Mac Outlook not Downloading Attachments
We discuss the reasons behind the issue. Now, we will discuss the solutions to solve the problem. There are two approaches to solving this problem: the first is manual and the second is professional. There are multiple ways in the manual approach that can help us. And in a professional approach, we use a third-party tool to help us in solving the problem. So, the two approaches are.
- Manual approach: In this, we use three methods to fix the error.
- Professional approach: here, we use a tool to resolve the problem.
Manual Approach for Mac Outlook not Downloading Attachments
The manual approach is a free way to solve the problem. In this, we use three methods to solve the problem.
Method 1: Update Mac Outlook
If your issue is with the outdated version, then you can solve it by downloading the new version of Outlook.
- Open the Mac Outlook program.
- Go to the Help option at the top of the screen.
- Click on the Check for Updates option. If there is an update available, click on the Direct link and download it.
Method 2: Empty the Mac Cache
Sometimes, the cache is responsible for blocking a lot of activities, taking up space, and hindering the functionality of Outlook. That’s why it is necessary to empty the cache.
- Select the Navigation pane and Right-click on it.
- Click on the Properties option on the menu bar.
- There click on the Empty Cache option.
- Now, right-click on the folder that contains attachments, which was not able to be downloaded.
- Click on the Synchronization Now button.
Method 3: Download Attachments with the Help of Office 365
This method can only be done if the user has a sync Office 365 account on a Mac Outlook account. By doing this, users can easily download attachments.
Limitations of the Manual Approach
The manual approach is free, but it also has many drawbacks.
- These methods are a temporary solution. You need to use it again when the problem arises.
- It is difficult for non-technical users.
- If your file is corrupted, then these methods will not work.
- These methods will not apply if the file format does not support attachments.
So, a manual approach is not a good method for Mac Outlook not downloading attachments. Therefore, we use another approach to solve the problem.
Professional Approach for Mac Outlook not Downloading Attachments
OLM file is not used in Windows. For that, we convert the OLM file to PST to export the file. PST file is a file format used for Windows Outlook. It saves emails, events, calendars, and also attachments. That’s why we use the PST file to solve the problem. There is no direct way to convert an OLM file to a PST file. Therefore, we use SysTools OLM to PST Converter software.
Features of Software
The software not only converts the file. It also provides various features like.
- You can preview all emails along with attachments.
- It provides the option of Split PST files.
- During the process data integrity and folder hierarchy are preserved.
- You can apply different names to exported PST files.
- Both technical and nontechnical users use this software.
Process of Converting OLM File to PST File
- Download and install the Software.
- Click on Add file option. Browse your file and then click on Add file.
- After clicking, the scanning process will start. After completing the scan, click on the Yes option to save the copy of the scanned file.
- Now, Preview your file. Select Export or Export Selected to export the selected file.
- Select PST as the export type and click on the Advance setting.
- After adjusting the setting, click on Continue.
- Check Maintain File Hierarchy and click on Export.
Conclusion
Mac Outlook not downloading attachments is the most common issue. For this reason, we use two approaches to solve the problem. The first approach is the manual approach, in this, we use three methods that can solve the problem. But, if these methods do not work then, we use a second approach which is a professional approach. Here, we use a third-party tool to solve the problem. This method is the best because it provides more benefits than the manual approach.