Have you found a discount code for AliExpress, but when finalizing your order it turns out that it does not work? Rest assured - there may be several reasons, and many of them can be easily solved. Below you will find a practical guide on how to check why the code doesn't work, and what you can do to get the discount after all.
To begin with, make sure that the code has not expired. Many promotional coupons are valid only for a limited time. If the code has expired, it will not be accepted. Always check the start and end dates https://alihelper.net/en/promo-codes
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Maria Kolman
Promotional codes often have certain requirements - such as a minimum order value, certain product categories or exclusion of certain items. If your order does not meet these conditions, the code will not be applied. Read the promotion description carefully.
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Some discount codes are valid only in selected regions. If you try to use a code intended for another market, the system will reject it. Make sure that your delivery country is in the area covered by the promotion.
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Maria Kolman
Even a minor typo can make the code not work. Make sure you enter it exactly as it is stated - paying attention to case, numbers, special characters. Avoid accidental spaces before or after the code.
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Sometimes the cause of problems is technical errors - for example, in the browser or device. Try placing an order from a different device or browser. It may also be helpful to clear your cache or use incognito mode.
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If none of the ways helped, it's worth writing to AliExpress customer service. Describe the problem, and you may get another code or help in activating it. Attach a screenshot of the error message - this will speed up the resolution of the issue.
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To avoid similar situations in the future, sign up for AliExpress' newsletter or use services that collect current coupons and promotions. This way you will always have a working discount code at hand.
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