Sun Country Airlines has a specific name change policy that allows for name corrections but does not support complete passenger transfers or ticket ownership changes. Name corrections are permitted in cases of minor spelling errors or legal name changes due to marriage, divorce, or court orders. However, the airline strictly prohibits full name changes intended to substitute a new traveler. When it comes to fees, the name correction fee can vary. For flight-only tickets booked directly through Sun Country, minor corrections are typically free of charge. In contrast, if the booking includes additional services like flight + hotel or flight + car, a name change fee may apply depending on the package type and provider involved.
The name change process can be completed online via Sun Country’s "Manage Travel" portal, through their reservations line, or at the airport counter. For legal name changes, passengers must provide supporting documents such as a marriage certificate, court order, or government-issued ID. For direct support, customers can call the Sun Country name change phone number at to speak with an agent.
If you're holding a Sun Country travel voucher, you can request a name correction for a fee of $15 per ticket. This ensures the voucher matches your identification and can be redeemed without issue. In the case of bundled bookings like flight + hotel or flight + car, name corrections are usually allowed, but it's important to verify the exact policy and charges as they may vary by package provider. For group bookings, name corrections must be handled individually for each traveler, and coordination through the group booking manager may be necessary.
It’s critical to note that name changes after check-in are not allowed. All corrections must be finalized prior to check-in to ensure boarding eligibility. Always double-check your booking details and ensure the name on your reservation matches exactly with your ID to avoid disruptions during your travel. For further assistance, travelers are encouraged to reach out to Sun Country directly or consult their official website for the most accurate and up-to-date information.